CUSTOMER RELATIONSHIP MANAGEMENT
The Inlaks Customer Relationship Management (CRM) system is a powerful tool that helps businesses manage and nurture their relationships with customers, centralize customer information, interactions, and communication, allowing businesses to enhance customer satisfaction, streamline sales and marketing efforts, and make informed strategic decisions based on valuable insights.
DORMANT ACCOUNT MANAGEMENT SYSTEM
The Dormant Accounts Management System is a comprehensive and innovative solution designed to revitalize inactive customer accounts within the banking sector. With meticulous attention to reactivating these accounts, the system leverages advanced technologies to re-engage customers and facilitate their return to active banking.
ACCOUNT RECONCILIATION SYSTEM
By optimizing the reconciliation workflow, organizations can allocate resources more efficiently and redirect efforts toward strategic financial planning and growth initiatives. The solution’s ability to handle large volumes of data and automate repetitive tasks not only reduces operational costs but also frees up valuable human resources for more impactful tasks.
RETAIL OFFICE MANAGEMENT SYSTEM
Get your team to access the many customer-interfacing applications from a single screen while you also save on the cost of user licenses. Imagine saving your button line license cost as well as annual maintenance cost while your team serves your customers quickly from the same screen.
SELF SERVICE SOLUTION
Our Customer Self-Service Portal stands as a versatile and user-centric digital platform that empowers customers to take charge of their interactions with their service providers. This innovative tool provides customers with the autonomy to access information, perform tasks, and find solutions to their inquiries independently, without the need for direct assistance.
FIXED MANAGEMENT ASSET SOLUTION
The Fixed Assets Management Solution is a sophisticated software tool designed to help businesses effectively manage and track their fixed assets throughout their lifecycle. These assets, which include tangible items like equipment, vehicles, machinery, and property, are critical to a company’s operations and financial well-being. The solution streamlines the process of acquiring, depreciating, maintaining, and eventually disposing of these assets, ensuring accuracy, compliance, and optimal utilization
CONVERSATIONAL BANKING SOLUTION
The Conversational Banking solution is an innovative approach that leverages advanced technologies like artificial intelligence and natural language processing to enable seamless and personalized interactions between customers and their banks. This solution transforms traditional banking experiences by allowing customers to engage with the bank’s services, obtain information, and perform transactions through natural language conversations, similar to how they communicate with friends or family.
VIDEO BANKING SOLUTION
Engage your customers across devices on video and enjoy instant customer security validations, engage in any language, and provide any other service like you would if the customers were in your branch.
AGENCY BANKING SOLUTION
Our Agency Banking Solutions offer numerous benefits that empower financial institutions, particularly banks, to extend their services and reach through third-party agents or representatives. Here are some key benefits of Agency Banking Solutions:
DIGITAL BANKING APPLICATION SOLUTION
Using your own staff, you can leverage our Digital Field Banking Application to provide all banking services to your customers in the comfort of their homes and business locations. This also drives financial inclusion and helps you grow your customer base.
SMART BRANCHES SOLUTION
In a bid to drive efficiency at the branch, reduce the branch footprint and avoid traffic at the Branch, you can deploy one of the self-service smart branch devices which would serve your customers on a 24/7 basis
ELECTRONIC CHEQUE DEPOSIT SYSTEM SOLUTION
Mobile Check Deposit takes out the hassle of visiting a bank branch just to deposit checks as it enables banking customers to scan and deposit checks remotely.
PAPERLESS BANKING SOLUTION
The Paperless Branch Banking is a modern and innovative approach to banking operations that aims to streamline and digitize various processes within a bank’s physical branches. This concept seeks to eliminate or significantly reduce the reliance on paper-based documents, transactions, and communication, transitioning instead to digital and electronic methods. Here’s a detailed description of Paperless Branch Banking
DIGITAL LOAN SYSTEM SOLUTION
The digital loan application system is a comprehensive and technologically advanced platform that enables individuals and businesses to apply for loans through digital channels such as websites, mobile apps, or online portals. This system streamlines and simplifies the entire loan application process, offering a user-friendly experience and numerous benefits for both borrowers and lenders
DIGITAL CUSTOMER ON-BOARDING PLATFORM
Our platform features an integrated customer onboarding component that ensures regulatory compliance and KYC accuracy without disrupting the customer buying journey. Acquire customers faster, lower credit risk, and increase conversions, starting now.
This is possible regardless of the channel – Mobile, Web, USSD, SMS, etc
REAL ESTATE MANAGEMENT SOLUTION
Our Real Estate Management System (REMS) is a software application designed to streamline and automate various processes related to real estate management. It serves as a comprehensive solution for real estate professionals, property managers, landlords, and other stakeholders involved in property management.
QUEUE MANAGEMENT SYSTEM SOLUTION
Queue Management is an approach to developing more efficient systems to reduce customer waiting times or perceived waiting times for a service or transaction. It aims to increase the number of customers and improve customer satisfaction regarding the queue experience.
INTERACTIVE DIGITAL KIOSKS
Digital kiosks are interactive self-service terminals that offer a range of functionalities, providing users with quick access to information, services, and transactions through a user-friendly touchscreen interface.
the digital kiosk is a highly interactive and self-contained technological device designed to provide information, services, or entertainment to users in a variety of settings. These kiosks combine hardware components such as touchscreens, displays, and computing units with software applications to create an engaging and user-friendly interface
