Inlaks is committed to surpassing service requirements and expectations of our customers by consistent delivery of all Information Technology services and solutions in accordance with contractual agreement, best practices and applicable legal requirements.
The service management system and its components are continually enhanced for effectiveness in line with policy on continual improvement, global technological advancement and other relevant international standards.
Inlaks has established and set measurable objectives at relevant functions and levels with structures processes managed by competent personnel.
This policy is subject to review when necessary to ensure its continuous suitability.
